Your customers want to come back. Nobody asks them to.

Trellis is an AI employee that handles customer follow-ups, review requests, and re-engagement for your business. It works 24/7, costs less than a part-time hire, and never forgets a single customer.

No credit card · Setup in 2 minutes · 14-day free trial

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Magnolia Salon

Sample data · Live demo account

Live demo

Customers

94%

Retention

4.9★

Avg Rating

Jessica M. 3 days ago Followed up

Brianna T. 1 week ago Review sent

Chloe R. 32 days ago Re-engaged

Amanda K. Tomorrow Scheduled

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Explore sample customer data · No account needed

Most businesses lose customers not because the service is bad, but because no one follows up.

The salon visit was great. The dental cleaning went smoothly. The meal was perfect. But three months later, that customer is at a competitor. Not because they wanted to leave. Because no one gave them a reason to stay.

68%

of customers leave due to perceived indifference

cheaper to retain a customer than acquire a new one

Most

small businesses have no systematic follow-up process

What Trellis Does

Not another dashboard. An employee.

Follows up after every visit

Trellis sends personalized messages to customers after their appointment or purchase. Not generic templates. Thoughtful, timely follow-ups that make customers feel remembered.

Autonomous

Collects reviews on autopilot

Happy customers get a gentle nudge to leave a review. Unhappy ones get routed to you privately before they hit Google. Your star rating goes up without you touching a thing.

Always-on

Brings back dormant customers

Customers who haven't visited in 30, 60, or 90 days get a personalized re-engagement message. Trellis knows when someone's about to lapse and reaches out before they forget you.

Predictive

Reports what matters weekly

Every Monday, you get a plain-English report: how many customers came back, who's at risk of leaving, what your review score looks like. No dashboards to check. It comes to you.

Zero effort

See It In Action

Watch how Trellis works

An automated walkthrough of your future dashboard

1 Dashboard Overview

2 Customer Tracking

3 AI Follow-ups

4 At-Risk Alerts

Total Customers

247

Active This Month

At Risk

Follow-ups Sent

156

📊

Your customer dashboard

Real-time stats on customer engagement and retention

Customer

Last Visit

Status

Sarah Johnson

2 days ago

Active

Michael Chen

5 days ago

Active

Emma Williams

8 days ago

Active

David Martinez
42 days ago
At Risk

👥

Track every customer

See visit history and engagement status at a glance

To: Sarah Johnson Sent

Hi Sarah! Thanks for visiting us yesterday. We hope you loved your new haircut. We'd love to hear your feedback!

Sent 1 day after visit

To: Michael Chen Pending

Hi Michael! It's been a week since your dental cleaning. How are your teeth feeling? Let us know if you need anything.

Scheduled for tomorrow

✨

AI-generated follow-ups

Personalized messages sent automatically after every visit

⚠️

David Martinez - 42 days since last visit

This customer is at risk of churning. Re-engagement message scheduled.

⚠️

Lisa Thompson - 38 days since last visit

Haven't seen this customer in over a month. Follow-up recommended.

To: David Martinez Pending

Hi David! We haven't seen you in a while and wanted to check in. We'd love to have you back—book your next appointment and get 15% off!

Re-engagement offer

🎯

At-risk customer alerts

Trellis identifies dormant customers and re-engages them automatically

Try the live demo → Start free

What to Expect

Here's what Trellis can do for you

🔄

Wins back dormant customers

Trellis identifies customers who've gone quiet and sends personalized re-engagement messages at the right time — automatically.

Brings back lost customers

⭐

Can lift your Google rating

Review requests go out at exactly the right moment. Unhappy feedback gets routed privately so you can resolve it first.

Improves your rating

📈

Keeps more customers coming back

Post-visit follow-ups, re-engagement nudges, and at-risk alerts run on autopilot. Customers feel remembered — and return more often.

Higher retention rates

📋

Runs itself — and reports back

Follow-ups, review requests, and re-engagement are handled end-to-end. Weekly reports land in your inbox showing who came back, who's about to lapse, and where your rating stands. Zero manual work required.

Zero manual work

💸

A fraction of what competitors charge

Tools like Podium and Birdeye still require your attention. Trellis handles everything autonomously for a fraction of the cost — and delivers results you can actually see.

Save money, run autonomously

💬

Messages that feel personal, not automated

Trellis personalizes every message using customer context — visit history, timing, and behavior — not just mail-merge templates. Your customers notice the difference. So does your retention rate.

Customers feel valued

Every customer deserves a follow-up. Now they'll get one.

Start free in minutes. No credit card. No setup headaches. Your AI employee is ready when you are.

Start free trial → Try live demo

No credit card · Free 14 days · Setup in 5 min

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Your customers want to come back. Nobody asks them to.

Most businesses lose customers not because the service is bad, but because no one follows up.

Not another dashboard. An employee.

Follows up after every visit

Collects reviews on autopilot

Brings back dormant customers

Reports what matters weekly

Watch how Trellis works

Here's what Trellis can do for you

Ready to stop losing customers to silence?

Traditional tools

Trellis

Every customer deserves a follow-up. Now they'll get one.

Stay in the loop

Trellis AI