14-Day Free Trial
Start Your Free 14-Day Trial. Choose a Plan After.
Try Trellis free for 14 days — full access, no credit card required. All plans include AI-powered follow-ups, review collection, and customer retention automation.
No credit card required · Full access for 14 days · 30-day money-back guarantee after subscribing. Try our live demo.
Starter
Perfect for single-location businesses getting started with customer retention
$59
/month
$590
/year
$49.17/mo effective
Save $118
- 1 location
- 500 contacts
- 100 SMS/month
- AI-powered follow-ups
- Review requests
- Appointment reminders
Pro
Ideal for growing businesses with multiple locations or larger customer bases
$129
/month
$1,290
/year
$107.50/mo effective
Save $258
- 3 locations
- 2,000 contacts
- 500 SMS/month
- Everything in Starter
- Re-engagement campaigns
- Weekly reports
- Team invites with admin/member roles
- Comments on customer records
- Custom follow-up timing triggers
Scale
Built for multi-location operations and enterprises with complex needs
$199
/month
$1,990
/year
$165.83/mo effective
Save $398
- 10+ locations
- 10,000+ contacts
- 2,000 SMS/month
- Everything in Pro
- Dedicated support
- Custom integrations
30-day money-back guarantee
|
14-day free trial
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Cancel anytime
Feature Comparison
Feature
Starter
Pro
Scale
Locations
1
3
10+
Contacts
500
2,000
10,000+
SMS per Month
100
500
2,000
AI-Powered Follow-ups
✓
✓
✓
Review Requests
✓
✓
✓
Appointment Reminders
✓
✓
✓
Re-engagement Campaigns
—
✓
✓
Weekly Reports
—
✓
✓
Team Invites (Admin/Member Roles)
—
✓
✓
Comments on Customer Records
—
✓
✓
Custom Follow-up Timing Triggers
—
✓
✓
Dedicated Support
—
—
✓
Custom Integrations
—
—
✓
Frequently Asked Questions
What happens when I exceed my contact limit?
We'll notify you when you're approaching your limit. You can upgrade to the next tier at any time. We won't stop your service or charge overage fees without your approval.
Can I cancel anytime?
Yes. No long-term contracts. Cancel anytime from your dashboard. Your service remains active until the end of your billing period.
Do you offer a free trial?
Yes — 14 days free, no credit card required. Full access from day one. After your trial, subscribe to any plan. If Trellis still isn't working for you within 30 days of subscribing, contact us for a full refund. No questions asked. If you choose not to subscribe after the trial, you'll lose access to your account and any data entered.
What makes Trellis different?
Trellis is built for local service businesses. We offer transparent pricing with no hidden fees or bookings required. The product works like an employee — it automates customer follow-ups, review collection, and re-engagement 24/7.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) through our secure Stripe payment processor.
Can I switch plans later?
Yes! You can upgrade or downgrade your plan anytime from your account settings. Changes take effect at the start of your next billing cycle.
Do you offer annual billing?
Yes — pay annually and get 2 months free (you pay for 10 months, get 12). That's a 17% saving over monthly billing. Starter drops from $59/mo to effectively $49.17/mo, Pro from $129/mo to $107.50/mo, and Scale from $199/mo to $165.83/mo. Annual plans are billed as a single payment at the start of each year. Our 30-day money-back guarantee still applies.
Ready to keep your customers coming back?
14 days free. Subscribe, and if you're not happy within 30 days, we'll refund you. Zero risk.
Start Your Free 14-Day Trial →